Trouble Shooter is a global computer support service provider which has carved a niche in the industry because of its modern, out of the box and unparallel quick and flawless service to its clients. With its work location in United States it very swiftly caters to the need and requirements of customers across the globe. Headquartered in INDIA as Trouble Shooter, Trouble Shooter has been rated as one of the best computer support service providers for consumers and small businesses in Delhi N.C.R.Read More
Who We Are
T.S. is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, T.S. delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year
T.S. offers incident based services for tech support and long-term unlimited subscription plans from one to three years. Customers can choose from various channels to contact T.S. including web-based support, real-time phone, chat, and e-mail or on-ground technicians.
T.S. offers a comprehensive suite of service offerings, including diagnosis and repair, installation and maintenance services for multiple devices, software applications and other products, including PCs, digital cameras, MP3 players, printers, etc. T.S. also provides support for a range of Apple devices. The customer satisfaction scores of T.S. are amongst the highest in the technical support industry.
The wide range of service offerings by T.S. is brand-agnostic, which makes it a “one stop shop” for many customers’ technology support needs. Customers can rely on T.S. to address many of their technical support needs and avoid the complexities of working with multiple support providers associated with each individual device or software application they purchase
T.S.’s proprietary technology platform, called Digital Service Cloud gets smarter with every customer interaction. It documents every problem, solution, and relevant hardware and software specs while capturing each customer’s demographic information, and creates a behavioral profile. All this information is available at the fingertips of T.S. Tech Experts, combining a powerful knowledge base with a comprehensive set of tools and technology expertise that can be accessed on demand to deliver quality tech support any time of the day and any time of the year.